Terms of Service

1. Acceptance of Terms

By accessing or using Primal (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. Primal is operated by Primal Digital LLC.

2. Eligibility

You must be at least 18 years of age to use Primal. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We may require age verification at any time.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information during registration and to keep your profile information up to date.

4. Prohibited Conduct

You agree NOT to:

• Use the Platform to facilitate, offer, or solicit sexual services in exchange for money or anything of value
• Post content depicting minors or non-consensual activity
• Harass, threaten, or intimidate other users
• Create fake profiles or impersonate others
• Use the Platform for any illegal purpose
• Scrape, crawl, or use automated means to access the Platform
• Circumvent any security measures or access restrictions
• Sell or distribute controlled substances
• Promote human trafficking in any form

5. Marketplace & Services

The Platform provides a marketplace for legal goods and services between consenting adults. All transactions between users are between those users; Primal acts as a facilitator and payment processor, not as a party to those transactions. Sellers are independent contractors, not employees of Primal.

Permitted services include: companionship (non-sexual), professional cuddling, dinner/event companion services, video chat, and the sale of legal personal items and digital content. All services must comply with applicable federal, state, and local laws.

6. Platform Fees

Primal charges a 15% commission on all marketplace transactions and service bookings. This fee is deducted before seller payouts. Subscription pricing is as displayed on the Pricing page and may be updated with 30 days notice.

7. Content Standards

You retain ownership of content you post. By posting content, you grant Primal a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content on the Platform. Content must not violate any law, infringe on intellectual property rights, or depict illegal activity.

8. FOSTA-SESTA Compliance

In compliance with the Allow States and Victims to Fight Online Sex Trafficking Act (FOSTA) and the Stop Enabling Sex Traffickers Act (SESTA), Primal maintains zero tolerance for any content or activity that promotes or facilitates sex trafficking or prostitution. We actively monitor for violations and cooperate fully with law enforcement.

9. 18 U.S.C. 2257 Compliance

All visual content uploaded to Primal must comply with 18 U.S.C. § 2257 record-keeping requirements. By uploading visual content, you certify that all persons depicted are at least 18 years of age and that you maintain the required records.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms or our Community Guidelines. You may delete your account at any time through Settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Limitation of Liability

Primal is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of the Platform, interactions with other users, or marketplace transactions. Users interact at their own risk.

12. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in Dallas County, Texas.

13. Contact

Questions about these Terms? Contact us at legal@primal.app or write to:

Primal Digital LLC
Dallas, TX
legal@primal.app